Feel confident shopping at PROTECHT with our convenient returns and exchanges.

With less than a 5% return rate, odds are you'll love your experience with PROTECHT.

But if for whatever reason you're not, we're here to make sure you're taken care of quickly and effortlessly. Need a different size or not what you expected? Don't worry. Just follow the quick steps below, and we'll streamline the exchange process for you. If you'd rather get a refund, that's absolutely fine too.

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What’s your return and exchange policy?

You have 30 days from purchase
to return or exchange your items.

Being a small, founder-owned business, if something comes up, we've been known to even make exceptions! We understand that life happens.

See full terms here.

STEPS TO RETURN OR EXCHANGE

  • 1. Visit the PROTECHT Portal

    Head over to the PROTECHT Exchange and Return Portal and enter your order number and shipping zip code associated with the order.

    PROTECHT PORTAL 

  • 2. Select Your Option

    Pick whether it’s an exchange or a return, answer a few easy questions, and you'll be good to go and guided on the next steps!

  • 3. Pack & Ship

    If prompted to return your items, pack them in a box and attach the shipping label. Hand it over to your carrier, and we'll take care of the rest.

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How do gift return and exchanges work?

If you’ve received a PROTECHT product as a gift or would like to exchange for a different size/product, please reach out to info@protechtwraps.com and we will be able to look it up and help you out.

How long does it take to process my refund?

We're dedicated to processing your requests as quickly as possible. You'll receive an email confirmation once the exchange or refund has been initiated, generally within 24 hours or less.

Don't just take our word for it.

There's a reason why our founder is mentioned by name often. He cares about making sure you're stoked on your experience.

Ready to PROTECHT?

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